Guests Who Made Memories Here

​

Is the villa only for my group?

Yes — the entire villa is reserved just for you and your guests, unless you rented a Suite by Downtown Villa, where you will share common areas. 

​

How do I reserve?

Book here directly, or through Airbnb or VRBO. Booking directly saves platform commissions, and we grant you FREE early and late check out if available. 

​

What’s included in the rate?
Concierge support before arrival (transport, restaurants, activity recommendations & chef, bartender, masseuse)

​

Is a car necessary?
No — most things to do are walkable. Taxis are easy to find and we can arrange daily transport or tours.

​

Can we check in early or check out late?
Yes — available for an extra fee and subject to availability.

​

Can we store our bags?
Yes — complimentary storage is available before check-in and after check-out during designated times.

​

Is a private chef included?
No — food services are extra. See our chef & catering options or ask us for a quote.

​

Where’s the nearest grocery store?
A 24/7 convenience store is next door; markets and Walmart are a few blocks away.

​

When should we book services/activities?
As early as possible — advance booking gives us the best chance to secure your preferred vendors.

​

Is the villa noisy at night?
The villa is soundproofed — most guests sleep fine — but you can hear club music until about 3 AM. Earplugs available.

​

How close is the villa to the beach and 5th Avenue?
Perfectly central — about 200 ft to restaurants/bars and one block from the beach. Walking distance to 5th Ave.

​

Is the neighborhood safe?
Yes — we have a secure entry (physical key + smart lock). We also may have a security guard overnight in garage area only.

​

Is the villa good for families or groups?
Absolutely. The house is spacious, great for families and large groups (bachelor/bachelorette parties included). Bedrooms offer privacy and common areas are roomy.

​

Can you arrange transportation and private chefs?
Yes — our team can arrange trusted transfers and private chefs. 

​

Are there stairs?
Yes — the villa has multiple floors.

​

Is parking available?
No — if you need to park, please request parking details when you book.​

​

What about beach conditions (sargassum)?
Sargassum can affect local beaches seasonally. We can recommend the best nearby beaches on arrival.

 

Are tips included?
No — gratuities are not included. Most guests tip 7–15% for the team (3 house staff, 2 security, concierge). Tips can be left in cash or sent via Venmo.